Printing Complaints Letter

Sample Complaint Letter Format to Printing Press for Error in Final Printout of Dairy / Calendar / Directory in word/ .doc Format

RSL/MKTG/2013-14
September 10, 2013

PRINT INFORMATION CENTRE
14/1 Nerul Road
Navi Mumbai 415 120

Subject: CONSTRUCTION DIRECTORY 2014

Dear Mr. Ravi Jain,

Thanks for sending us the Construction Directory 2014.

Please refer to our advertisement in Page No.150. The following observations require your immediate attention:

It is found that the final print is not very clear. Location of the first line – “SHAKTI STEEL - the Pioneer and Industry leader” is not in the centre. Similarly, in the second line - the word GALVANISED is not clear and the colours have dispersed. In the Application column, it is extremely difficult to read the contents (because of white colour). The logo of Rocket Sales Ltd. group of companies is not clearly visible.

During my discussion with Mr. Anil Jain, I requested him to take care of all details so that the final print output comes out well. It would have been ideal, if the dummy print out was approved by us before going for the final print.

Kindly let us know how will you go ahead in rectifying these errors and help us. Your immediate response will be highly appreciated. Looking forward for your kind cooperation.

Thanking you,

Yours faithfully,
For Rocket Sales Ltd.



Neetu Singh
GM - Commercials

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