Software Contract Renewal Process

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Sample / Free Template for software contracts solutions agreement for Antivirus Contact Renewal Letter in word / .doc Format

RSL/TM/13-14
September 25, 2013

M/s ABC Infosoft Ltd
LG-45, Bangalore Town
Bangalore – 695 656

Dear Sirs,

We reference to your quotation No.TM/RSL/05/2013 dtd.05.09.13 regarding renewal of Trend Micro Antivirus, we hereby confirm the same as per following terms and conditions:

Sl.
No
Description
Quantity
Unit price
Amount(Rs)
1
Upgrade from Neat Suite Enterprise I to Trend Micro Neat Suite Enterprise Edition II and new license of Spam Prevention Solution {IMSS, IWSS (http/ftp AV + URL filtering), SPS, Office Scan, Control Manager, Server protect)}
License expired date should be one year from previous license expired on 30.09.14.
1000
1,000.00
10,00,000.00





2
Anti Virus Support for one year (1st Oct, 2013 to 30th Sept, 2014) at Khapoli Factory it includes –

  • 12 SOS Call
  • Cleaning all the machines
  • In case of any new virus the cure will be given free of cost by email or phone
  • Up and down train fare
  • Fooding and lodging at factory should be provided by us.
  • SOS call will be attain within 48 working hours, 24 hours online telephonic support
-
-
1,00,000.00





3
Anti Virus support from 1st Oct, 2013 to 30th Sept, 2014 at Mumbai Head office free of cost.
-
-
-





4
Damage cleanup service
500
500.00
25,000.00





5
Trend Micro Media Kit
20
2,500.00
50,000.00







Total Rs :
11,75,000.00

TERMS AND CONDITIONS

1
Payment
a)  75% within 30 days of successful and satisfactory installation
b)  Balance 25% within 60 days of installation
c)  AMC charges will be paid proportionately per visit for factory
2
Delivery
Immediately
3
Warranty
01.10.13 to 30.09.14
4
VAT
@ 12.5% extra
5
Support
Annual maintenance contract for Khapoli Factory it includes minimum 12 SOS call with fooding and lodging at factory
6
Renewal
40% of the new list price at the time of next renewal


Please acknowledge the receipt and confirm the delivery.

Thanking you,

Yours faithfully,
For ROCKET SALES LTD.



AUTHORISED SIGNATORY

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